AGP Wire

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Customer experience and AI executive Philip Bush has released a new leadership book aimed at helping organizations modernize customer service and get more value from contact center investments.

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The Business Research Company says the global cloud professional services market is on track to pass $95 billion by 2030, driven by cloud migration, hybrid deployments and AI-led transformation.

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Samsar Resources unveiled a new lithium-ion battery line in Sugar Land, Texas, on Oct. 8, 2026, aimed at security, lighting and industrial uses.

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The private line services market is projected to grow from $99.55 billion in 2025 to $144.05 billion by 2030, according to The Business Research Company.

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Nova Management has promoted Starr Rodenhurst to National Consultant as the direct marketing and telecom firm pushes broader AT&T Fiber expansion and leadership development.

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ZenaTech says its Orsa+ remote-assist software is already being used by multiple industrial customers and is being positioned for new hands-free applications with Stacklens smart glasses.

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The Business Research Company says the global connectivity services market will grow from $4.61 billion in 2026 to $9.3 billion by 2030, driven by 5G, private networks, edge computing and industrial IoT. North America led the market in 2025, while…

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DTS Solution used CYSEC Kuwait 2026 in Kuwait City to showcase its penetration testing, Managed SOC, CBK CORF readiness, SWIFT CSP assessment and AI security offerings.

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LARUS Limited is marking its 10th anniversary with a focus on IPv4 leasing, network operations and continuity services for internet and enterprise networks across more than 100 countries.

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Shenzhen STHL Technology Co., Ltd. is expanding its integrated electronics manufacturing model in Shenzhen with component sourcing, PCB design, prototyping, assembly, testing, and final integration.

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Saudi Arabia’s Communications, Space & Technology Commission and the International Telecommunication Union are bringing regulators, companies, investors and researchers to Riyadh from Oct. 12-14 to debate how to expand satellite services without…

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Intent HQ’s IntentOne was named AI Solution of the Year at the 2026 AI World Series Awards in Dubai, marking the company’s second straight win in the global competition.

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Verizon has asked the FCC to let it shut down copper landline service across 18 states and the District of Columbia, a move opposed by the Association of BellTel Retirees and Rep. Ben Cline.

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Heather Phelps, a U.S. Navy veteran and director of information security at Ribbon Communications, is being recognized for a career that blends cybersecurity leadership with military service and community work.

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Nemera Technologies, a step-down subsidiary of MethodHub Software Limited, has secured a two-year managed services contract in Thailand worth about ₹161 crore.

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Saudi Arabia’s Communications, Space and Technology Commission closed its 2026 Global Space Connectivity & Sustainability Events in Riyadh after drawing more than 8,000 attendees over three days.

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Dyna Software has launched a new source control management feature for its GuardRails platform to help ServiceNow teams prove compliance, control deployments and keep audit trails.

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Communications Data Group has teamed up with KealyWalker to give broadband and communications providers using CDG’s Elements platform access to tax and regulatory compliance support.

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Haelsoft Digital has launched Haelsoft Marketplace, a creator commerce platform for African educators, professionals and creators to sell courses, digital products and services online.

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CSquared has converted its Ganta, Liberia broadband and digital skills project from a grant-funded pilot into a paid network, with support from Microsoft and local partners.